FUGO LIVING

Warranty Policy

• Warranty period:

  • For non-sheesham product: 3 years effective from date of delivery

  • For sheesham product: 5 years effective from the date of delivery

  • Start of the warranty period: Date of delivery

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• What is covered under warranty:

  • Only the wooden parts of the product are covered. 

  • Manufacturing defects such as cracks and fissures in wood

  • Use of warped or bent wooden planks and parts in the product 

  • Structural failures or any such structural compromises resulting in breakage

  • For sheesham products only, anti-termite promise and borer issues are covered during the warranty period

  • In-transit damages

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• What is not covered under warranty:

  • Non-wooden parts such as upholstery, fabric, metallic parts, marble tops, etc are not covered under warranty

  • Wear and tear and chipping away of material due to gradual usage, displacement, cleaning, etc of the product

  • Blunt marks and spots caused due to gradual usage, displacement, cleaning, etc of the product

  • Decay of wood due to continous exposure of product to direct sunlight, moisture, water, and chemicals

If you have more queries, please get them clarified by sending us an email

support@fugoliving.com