Warranty Policy

  • Warranty period:

    • For non-sheesham product: 3 years effective from date of delivery

    • For sheesham product: 5 years effective from the date of delivery

    • Start of the warranty period: Date of delivery

  • What is covered under warranty:

    • Only the wooden parts of the product are covered. 

    • Manufacturing defects such as cracks and fissures in wood

    • Use of warped or bent wooden planks and parts in the product 

    • Structural failures or any such structural compromises resulting in breakage

    • For sheesham products only, anti-termite promise and borer issues are covered during the warranty period

    • In-transit damages

  • What is not covered under warranty:

    • Non-wooden parts such as upholstery, fabric, metallic parts, marble tops, etc are not covered under warranty

    • Wear and tear and chipping away of material due to gradual usage, displacement, cleaning, etc of the product

    • Blunt marks and spots caused due to gradual usage, displacement, cleaning, etc of the product

    • Decay of wood due to continous exposure of product to direct sunlight, moisture, water, and chemicals

If you have more queries, please get them clarified by sending us an email

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FUGO LIVING

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CIN: U36999DL2019PTC345370
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ASAF ALI ROAD, NEW DELHI
DELHI - 110 002 (INDIA)
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